Shipping policy

At RehabParts.com.au, we strive to deliver your orders promptly and securely. Below is our shipping policy:

  • Shipping Locations: We currently ship to all addresses within Australia.
  • Processing Time: Orders are typically processed within 1-2 business days, excluding weekends and public holidays.
  • Shipping Methods: We offer standard and express shipping options. Estimated delivery times are 3-7 business days for standard shipping and 1-3 business days for express shipping, depending on your location.
  • Shipping Costs: Shipping fees are calculated at checkout based on your order’s weight, dimensions, and delivery location. Free shipping may apply to orders over a specified amount (check our website for details).
  • Order Tracking: Once your order is shipped, you will receive a confirmation email with tracking information to monitor your delivery.
  • Delivery Issues: If your order is delayed, damaged, or lost during transit, please contact us at [insert contact email] within 7 days of the expected delivery date, and we’ll resolve the issue promptly.
  • Returns: Refer to our Returns Policy for information on returning shipped items.

For any questions, contact us at [insert contact email or phone number]. Thank you for shopping with RehabParts.com.au!